✦ Policy & Support

Shipping, Delivery & Returns

Our commitment to fast delivery and customer satisfaction

🚚 Shipping & Delivery

Delivery Areas

We deliver across Delhi NCR and major cities in India:

  • Central Delhi: Sarai Kale Khan, Karol Bagh, New Delhi, Kashmere Gate
  • South Delhi: Lajpat Nagar, Greater Kailash, Hauz Khas, DLF Cyber City
  • East Delhi: Mayur Vihar, Patparganj, Indirapuram, Vaishali
  • West Delhi: Dwarka, Rohini, Rajouri Garden, West Patel Nagar
  • North Delhi: Kamla Nagar, Model Town, Civil Lines, North Campus
  • NCR: Noida, Gurgaon, Faridabad, and other NCR areas
  • Pan-India: We also ship to major cities across India

Delivery Timeline

Same-Day Delivery

Available in most Delhi areas for orders placed before 12 PM on WhatsApp

Next-Day Delivery

Available for NCR areas - Noida, Gurgaon, Faridabad within 24 hours

2-3 Day Delivery

Pan-India shipping to other major cities across India

How to Order

Easy WhatsApp Ordering Process:

  • Message us on WhatsApp: +91 77038 87404
  • Confirm product choice and delivery address
  • We confirm availability and delivery timing
  • Arrange payment (Cash on Delivery or UPI)
  • Product delivered to your address
💡 Tip: Early morning orders often qualify for same-day delivery in Delhi. Message us now for quick confirmation!

✅ Returns & Exchange Policy

Our Satisfaction Guarantee

We stand behind our products. If you're not completely satisfied, we make returns easy:

Return Eligibility

  • Products must be returned within 7 days of delivery
  • Product should be in original, unused condition
  • Packaging and labels must be intact
  • Proof of purchase (order confirmation) required

Return Process

Step 1: Contact us on WhatsApp with order details and reason for return

Step 2: We provide return instructions and pickup details

Step 3: Package the product securely in original packaging

Step 4: Hand over to our representative during pickup

Step 5: Refund processed within 3-5 business days after verification

Exchange Policy

Don't like the product? Exchange for another:

  • Valid for 7 days from delivery date
  • Product must be in original, unused condition
  • Exchange for same or different product available
  • Price difference adjusted accordingly
  • No additional charges for exchange within Delhi

Non-Returnable Items

The following items cannot be returned:

  • Products showing signs of use or wear
  • Damaged packaging without proper claim within 24 hours
  • Items returned after 7 days of delivery
  • Bulk/wholesale orders (custom policy applies)
📞 Quick Support: WhatsApp us immediately if you receive a damaged product. We'll replace it right away!

💳 Payment Methods

Available Payment Options

  • Cash on Delivery (COD): Pay when you receive the product - Delhi
  • UPI: Instant payment via Google Pay, PhonePe, Paytm
  • Bank Transfer: Direct bank deposit for bulk orders
  • Cheque: For corporate/wholesale orders

Payment Security

Your payment information is safe with us. We accept all major payment methods and never store sensitive card data.

❓ Common Questions

Do you offer bulk/wholesale discounts?

Yes! We offer special pricing for bulk orders and retailers. Contact us on WhatsApp for custom quotes.

Can I track my order?

We provide real-time updates via WhatsApp. You'll receive order confirmation, shipping update, and estimated delivery time.

What if I'm not home for delivery?

Inform us in advance and we can schedule delivery at your convenience. Alternative delivery addresses can also be provided.

Is packaging secure?

All products are carefully packaged to prevent damage during transit. We use protective materials and secure packaging.

Do you ship internationally?

Currently, we ship within India only. Contact us for international shipping inquiries.

Need Help?

Have questions about shipping or returns? We're here to help!

💬 Contact on WhatsApp
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